Shipping Policy

DELIVERY

We want to make sure your order gets to you safe and sound. Therefore, all orders are tracked and we provide you with a tracking number. As such, it is important you use a delivery address where someone will be available to receive the items.

We aim to dispatch U.K orders within 1-2 working days of your order being received, however this is subject to availability. Orders within the EU and rest of the world are dispatched via Royal Mail Record Delivery or DHL. 

For any items that fails to be delivered, a card will be left and the item returned to the local depot for personal collection or redelivery.

DO YOU SHIP WORLDWIDE?

We ship worldwide on most items. 

WILL I BE CHARGED FOR CUSTOMS AND TAXES?

The prices displayed on our site are tax-free, which means you may be liable to pay for duties and taxes once you receive your order. Import taxes, duties and related customs fees may be charged once your order arrives to its final destination, which are determined by your local customs office. Payment of these charges and taxes are your responsibility and will not be covered by us. We are not responsible for delays caused by the customs department in your country. For further details of charges, please contact your local customs office.

Brexit : The EU-UK Trade and Cooperation Agreement provides for zero tariffs and zero quotas on all trade in goods originating in the UK to the EU. This means there should no customs or duties when ordering to the EU, however you should always check your Government website for more information. On the occasion there are duties to be paid, these must be paid by the customer.